3 weeks ago

Electro Mechanical Field Service Engineer - Photocopier

Southampton 28K - 30K 25 days , bonus , car Permanent

Job Reference: BBBH49066_1700182893

Role : Electro Mechanical Engineer / Photocopiers
Location : Hampshire / Dorset - PO / SO / BH / DT / SP / RG


I am actively recruiting within Hampshire / Dorset for either an experienced Photocopier engineer or a break fix electro mechanical FSE looking to develop their existing knowledge, ideal backgrounds would be IT Hardware / EPOS / ATM etc . You will be responsible for the service and maintenance of high end, quality Photocopiers / MFDs whilst achieving customer satisfaction. It is essential that you are from a break fix / service engineering background !

Key Role

  • Maintain and repair the full range of MFP & Production Print equipment in line with the published technical specifications
  • Attend to field technical calls at client premises as directed by call control, responding to requests within the targeted response time and fix products on site efficiently and with minimum delay
  • Ensure that accurate technical records are maintained via use of the PDA service support tools and by communicating with call control at required and appropriate times
  • Organise and maintain a suitable vehicle or onsite spare parts kit to minimise Return to Fit [RTF] calls. Ensure that tools, technical manuals [including bulletins] and other equipment provided are available for use and in a complete and safe condition
  • Maintain and manage cloud-based digital document repository access via regular on-line synchronisation of provided laptop tools
  • Ensure that, where provided, the company vehicle is maintained in line with published procedures and kept clean and presentable
  • Maintain accurate work expense records and submit these, along with receipts, at the required time
  • Attend technical training courses, seminars and other events including online training modules and exams to maintain technical skills and product awareness.
  • Liaise and co-operate with other departments to promote an efficient level of operational service
  • Communicate regularly within the Technical Department escalation channels regarding technical observations, in order to support any customer or equipment related issues or concerns, in order for corrective action to be taken

Person Specification


  • Competent technician from either Print or electro - mechanical FSE backgrounds
  • Connectivity experience [e.g. able to install print drivers & connect basic printer to simple network]
  • High level of competency in relation to diagnostic fault finding
  • DBS and SC Vetting will be a mandatory requirement for this role
  • Ideally Advanced IT networking / connectivity experience [e.g. set-up network scanning, full MFP installation on print server, etc.]


  • Must demonstrate a calm unflustered attitude and diplomatic approach
  • Must adhere to all client processes and procedures whilst working on and attending site
  • An analytical problem solving approach to difficult situations
  • Good communication skills
  • Good interpersonal skills and the ability to communicate on all levels, even in situations of conflict
  • Have a 'Can Do' attitude
  • Full, Clean Driving Licence


  • Up to £30,000
  • Bonus payments
  • 25 days + BH
  • Company car + fuel
  • Contributory pension scheme 5%
  • Sick pay scheme
  • Death in Service
  • Healthcare

If you have any questions or would like to apply for this position in confidence, please email or call 07536 058 659

Share this job:

Apply now


Similar Jobs

18 hours ago

Small Works Engineer

Milton Keynes 35K - 38K + Overtime, Car and Bonuses Permanent

Small Works Engineer - Unleash Your Fire Safety Expertise! Are you passionate about ensuring safety...

18 hours ago

Fire & Security Engineer

Wolverhampton 30K - 36K Company Vehicle, Pension + Bonuses Permanent

Fire & Security Engineer - West Midlands For over three decades, our client has been a trusted famil...

18 hours ago

Refrigeration Engineer - Tunbridge Wells

Tunbridge Wells 42K - 47K (£50K - £60K Realistic Earnings) Permanent

Calling all Commercial Refrigeration Engineers in Tunbridge Wells! Are you ready to elevate your car...

18 hours ago

Refrigeration Engineer

Bridgend 42K - 47K (£50K - £60K Realistic Earnings) Permanent

Calling all Commercial Refrigeration Engineers in South Wales! Are you ready to elevate your career...

1 day ago

Fire & Suppression Systems Engineer

London 32K - 39K Company Vehicle, Pension & Bonuses Permanent

Job Title: Fire & Suppression Systems EngineerLocation: London and Surrounding AreasSalary: £33,000...

1 day ago

Water Hygiene Field Service Technician

Nottingham 23K - 27K Permanent

Water Hygiene EngineerLocation: NottinghamSalary: £23000 - 27000Work Pattern: Monday - Friday (40 hr...

1 day ago

Technical Service Engineer

Ealing 30K - 36K Permanent

Water Hygiene EngineerLocation: Ealing NW/W LondonSalary: £30,000-£36,500Work Pattern: Monday - Frid...

1 day ago

Photocopier Field Service Engineer

bournemouth 28K - 32K car/pension/development Permanent

Role : Photocopier Field Service Engineer Location : Dorset Working for one the fastest growing tec...

1 day ago

Critical Facilities Engineer

Stretford 32K - 50K + Overtime and Bonuses Permanent

Critical Facilities Engineer - Stretford - £32,000 - £50,000 Join Our Team as a Facilities Engineer!...